Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems. Some may read this review think that this is a problem with the implementer, some of it may be. Its been four months since go-live, And we are still having problems with integrating to oracle. We've been using this product now for about 4 months and now implementing a second affiliate company without much assistance from Coupa and it's going pretty well.īeware that systems integration is much more complex than anyone tells you it is.

We had a very knowledgeable implementation team from Coupa which to really great job discovering on identifying what we needed due for the setup. This is an extremely powerful and well-orchestrated product. We have a Procurement module, SIM (Supplier Information management), Sourcing, AI. The Coupa Supplier Portal provides options to monitor our orders, turn our orders into compliant e-invoices and monitor the payment status of your invoice.Comments: Overall my experience has been fantastic! I am beginning to get reporting at a detailed level that I've never had, I enjoy the audit trails and Audit oversights There are no costs involved for suppliers.Īlso if you have no product catalog to offer, Coupa provides advantages for both TomTom and suppliers. In the onboarding process, TomTom will send you an invitation email which will provide you a link to register in the Coupa Supplier Portal.

Suppliers who want to utilize the options provided by Coupa will need to get onboarded. TomTom can benefit from your product catalogs as it will be easier and faster to create an order. Suppliers can use Coupa to manage their product offering to customers by creating (customer specific) catalogs or provide a connection to your ecommerce website through punchout catalogs. Coupa is a cloud-based solution which allows companies to do business in a more integrated way.

Coupa procurement process